Kaxite Sealing is committed to providing procurement professionals with transparent, reliable, and responsive support. Below are answers to the most frequently asked questions about our products, services, and supply chain capabilities. If you have additional questions, our team is ready to assist.
What quality certifications do your products hold?
Our products are manufactured under ISO 9001:2015 certified quality management systems. We also comply with ASME B16.20, DIN, BS, and JIS standards. Independent SGS testing is available for FDA, RoHS, UL94, and other regulatory requirements. Material certificates (EN 10204 3.1) are provided with every shipment.
What is your minimum order quantity (MOQ)?
We offer flexible MOQs to accommodate both small-batch trials and large-volume production. For standard products, MOQ starts from 50 pieces. For custom-engineered solutions, MOQ is determined based on design complexity and material availability. Samples are available with no minimum quantity.
Can you produce custom sealing solutions?
Absolutely. Our in-house engineering team supports full customization – from material selection and CAD design to prototype development and mass production. We can accommodate any size, shape, material, or specification to meet your unique application requirements. Submit your drawings or specifications for a rapid feasibility review.
How do you ensure consistent product quality?
Quality is embedded in every stage of our production. We conduct three levels of inspection: raw material verification, in-process dimensional checks, and 100% final inspection using CMM and optical comparators. Additionally, we perform random batch testing for torque, hardness, and helium leak integrity. Every shipment is accompanied by full traceability documentation.
What is your typical lead time for bulk orders?
Standard lead time is 15-30 working days after sample approval, depending on order complexity and quantity. We maintain strategic raw material inventory to expedite production. Expedited options are available for urgent requirements – please contact our sales team for feasibility.
Do you offer customized packaging and private labeling?
Yes. We provide fully customized packaging to meet your brand and logistics requirements – including poly bags, cartons, palletizing, and custom labeling. Private label branding is available for all products, with your logo and product information printed on packaging and labels. Minimum order quantities for custom packaging are flexible.
How do you handle international shipping and logistics?
We manage the entire logistics process – from packaging to delivery. We offer FOB Ningbo, CIF, and EXW terms, and work with trusted freight forwarders for sea, air, and express shipments. We handle all customs documentation, including commercial invoices, packing lists, and certificates of origin. Real-time tracking updates are provided throughout the shipping cycle.
Can you provide references or case studies from past clients?
Yes. We have a proven track record with clients across the oil & gas, chemical, power, marine, and general industrial sectors. We can provide anonymized case studies and, with client permission, references for similar applications. Contact our procurement support team to discuss your specific industry and application.
Still have questions? Our procurement support team is available 24/7 to provide detailed answers, product samples, or custom quotations. Submit your inquiry now →